Terms of Use

1. Description of the Service

Remindful Care is an organizational tool that helps users create and manage reminders for daily activities, and allows users to share visibility into those reminders with trusted caregivers and family members. Reminder categories include, without limitation, medications, hydration, meals, appointments, exercise, wellness tasks, and custom reminders.

2. Eligibility & Accounts

To use most features, you must register for an account and provide accurate, current, and complete information. You are responsible for safeguarding your password and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized use.

We may suspend or terminate accounts that contain false information or that are used in violation of these Terms. You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the Service.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful, fraudulent, or harmful purpose;
• Reverse engineer, decompile, or attempt to extract source code from the Service, except where such restriction is prohibited by law;
• Interfere with, disrupt, or impose an unreasonable load on the Service or its infrastructure;
• Access the Service through automated means (bots, scrapers) without our written permission;
• Upload malicious code or attempt to gain unauthorized access to any systems or accounts; or
• Use the Service to provide medical, clinical, or emergency-monitoring services to third parties.

4. User Content & Responsibility

You are solely responsible for the reminders, notes, schedules, contact information, and other content you enter into the Service ("User Content"), including the accuracy of any medication names, dosages, and timing. We do not review, verify, or validate User Content for medical accuracy or appropriateness.

You represent that you have the right to enter any information you provide, including information about caregivers and other individuals.

5. Modifications to the Service & Terms

We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice. We may also update these Terms from time to time. Material changes will be communicated through the Service or by email, and the "Last Updated" date will be revised. Your continued use after changes become effective constitutes acceptance of the revised Terms.

6. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately.

Provisions that by their nature should survive termination — including disclaimers, limitations of liability, indemnification, and dispute-resolution terms — will survive.

7. Medical Disclaimer

You expressly acknowledge and agree that:

• The Service is NOT a doctor, physician, or licensed healthcare provider;
• The Service is NOT a hospital, clinic, or healthcare facility;
• The Service is NOT a pharmacy and does not dispense, verify, or review medications;
• The Service is NOT a healthcare provider, nurse, or caregiver;
• The Service is NOT an emergency, monitoring, or life-safety service; and
• The Service does NOT provide medical advice, diagnosis, treatment, or recommendations.

Always seek the advice of a qualified physician, pharmacist, or other healthcare professional with any questions regarding medications, dosages, medical conditions, or treatment. Never disregard or delay seeking professional medical advice because of information provided by, or reminders received from, the Service. Reliance on the Service is solely at your own risk.

8. Emergency Disclaimer

If you or another person is experiencing a medical emergency, immediately call 911 (or your local emergency number) or go to the nearest emergency room. Do not rely on the Service, reminders, or caregiver alerts to obtain emergency help.

The Service does not guarantee that any caregiver, family member, or other person will receive, see, or respond to any notification, and no notification should be treated as a request for or confirmation of emergency assistance.

9. Reminder Delivery Disclaimer

You acknowledge and agree that:

• Reminders, push notifications, missed-reminder alerts, caregiver alerts, and future voice reminders may be delayed, may fail to send, may be silenced by device settings, or may not be delivered at all;
• You remain solely and personally responsible for taking your medications, attending appointments, and completing all activities, regardless of whether a reminder is delivered;
• Caregivers remain solely responsible for any supervision they choose to provide and must not rely exclusively on the Service to know whether an activity occurred; and
• The Service is an organizational aid only and is not a guarantee that any task will be performed or that any person will be notified.

Because delivery cannot be guaranteed, you should maintain independent reminder systems and direct communication, and should never depend solely on the Service for any medication, appointment, or health-related activity.

10. Caregiver Authorization & Consent

The Service allows a user (the "Primary User") to invite one or more caregivers or family members ("Caregivers") and to grant them visibility into reminder schedules, completion status, missed-reminder alerts, and activity history.

10.1 Primary User Authorization

By inviting a Caregiver, you represent and warrant that you have the authority to share the information involved, that you consent to that sharing, and that you have provided any notices and obtained any consents required from individuals whose information you share. You control which Caregivers have access and may revoke access at any time through the Service.

10.2 Caregiver Acknowledgment

By accepting an invitation and using caregiver features, each Caregiver acknowledges that:

• The information provided is for general awareness and convenience only;
• Reminder and alert delivery is not guaranteed;
• The absence of an alert does not mean an activity was or was not completed; and
• The Caregiver must maintain independent communication with the Primary User and must not rely solely on the Service for the Primary User's wellbeing or safety.

10.3 No Care Relationship

The Service does not create, supervise, or manage any caregiving relationship and does not assume any duty of care toward any Primary User or Caregiver.

11. Subscription Terms

11.1 Subscriptions & Billing

Certain features may require a paid subscription. Subscriptions are offered on a recurring basis (for example, monthly or annual) and are billed through the applicable app store or payment processor (Apple App Store, Google Play, or another processor) in accordance with their terms. Prices and available plans are disclosed at the point of purchase.

11.2 Automatic Renewal

Subscriptions automatically renew. Unless you cancel before the end of the current billing period, your subscription will automatically renew and the applicable store or processor will charge the then-current price for the next period. The renewal term will be the same length as the original term unless otherwise disclosed.

11.3 Cancellation

You may cancel auto-renewal at any time through your Apple App Store or Google Play account settings, generally up to 24 hours before the end of the current period. Cancellation stops future renewals; you will retain access to paid features through the end of the period already paid for.

11.4 Refunds

Except where required by law, payments are non-refundable, and partial-period subscriptions are not refunded. Refund requests for purchases made through the Apple App Store or Google Play are governed by, and must be submitted to, the applicable store under its policies. We do not control and cannot issue refunds for store-processed transactions.

12. Intellectual Property

The Service, including its software, design, text, graphics, logos, the Remindful Care name, and all related intellectual property, is owned by Remindful AI LLC or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial purposes.

You retain ownership of your User Content. You grant us a worldwide, royalty-free, non-exclusive license to host, store, process, transmit, and display your User Content solely as necessary to operate and provide the Service. You may not copy, modify, distribute, sell, or create derivative works from the Service except as expressly permitted.

13. AI Feature Disclosures

The Service may offer features powered by artificial intelligence, including AI-generated reminder assistance, AI-generated summaries, voice agents, conversational interfaces, and automated insights.

AI-generated output is organizational only and must never be treated as medical advice. AI features may produce information that is inaccurate, incomplete, or not suitable for your situation. You are responsible for verifying any AI-generated content before relying on it, and you should consult a qualified professional for any medical, health, or treatment questions. We make no warranty regarding the accuracy, reliability, or fitness of AI-generated output.

14. Future Hardware & Integration Disclosures

Future versions of the Service may integrate with third-party devices and platforms, including smart watches, fitness trackers, health platforms, Bluetooth-enabled pill dispensers, and connected medication devices. Any such integration will depend on third-party hardware, software, and services that we do not control.

We do not guarantee the accuracy, availability, connectivity, or performance of any integrated device or platform. You should never rely on a connected device, including any pill dispenser or medication device, as the sole means of ensuring that medication is taken or that any health-related task is completed. Your use of any third-party device or service is also governed by that third party's terms and privacy practices.

15. Disclaimer of Warranties & Limitation of Liability

15.1 Disclaimer of Warranties

15.2 Limitation of Liability

Aggregate Cap. To the maximum extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow certain limitations or exclusions, so some of the above may not apply to you. In such cases, our liability is limited to the maximum extent permitted by law.

15.3 Indemnification

You agree to indemnify, defend, and hold harmless Remindful AI LLC and its owners, officers, employees, and service providers from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, your User Content, your violation of these Terms, or your violation of any rights of another.

16. Dispute Resolution & Arbitration

16.1 Informal Resolution

Before initiating arbitration, you agree to first contact us and attempt to resolve the dispute informally for at least thirty (30) days after written notice describing the claim.

16.2 Binding Arbitration

Except as set out below, any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this provision. The arbitration may be conducted by telephone, video, or written submissions, or in person in or near Tulsa, Oklahoma, as the parties agree or the arbitrator directs.

16.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.

16.4 Exceptions & Opt-Out

Either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or unauthorized-access matters. You may opt out of this arbitration agreement by sending written notice to us within thirty (30) days of first accepting these Terms, stating your name and your intent to opt out.

17. Governing Law

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Oklahoma, USA, without regard to its conflict-of-laws principles, and, where applicable, by the Federal Arbitration Act. Subject to the arbitration provisions above, the state and federal courts located in Tulsa County, Oklahoma will have exclusive jurisdiction over any matters not subject to arbitration.

18. International Users

The Service is operated from the United States and intended primarily for users in the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. You acknowledge that your information will be processed and stored in the United States, where data-protection laws may differ from those of your country.

Where local mandatory consumer-protection or data-protection laws apply to you, nothing in these Terms is intended to limit rights that cannot be waived under those laws, and those rights continue to apply to the extent required.

19. General Provisions

20. Contact Us

If you have questions about these Terms, or wish to make a legal, privacy, or data-removal request, please contact us: